Tupe Keytu is an online store offering handcrafted polymer clay jewelry and book accessories, founded on March 04, 2023. Each piece is uniquely made with care, creativity, and attention to detail, ensuring quality and individuality in every product.
We are based in Bismarck, North Dakota, USA, and proudly serve customers across the United States.
Address:
902 Mahone Ave, Bismarck, ND 58503, USA
Our jewelry and accessories are made primarily from high-quality polymer clay, along with eco-conscious materials and nickel-free hardware. Each product is designed to be lightweight, durable, and safe for everyday wear.
Yes, every item at Tupe Keytu is handcrafted. Our artisans take great care to design and produce each piece individually, ensuring that no two products are exactly alike.
We currently accept PayPal for secure and convenient payment processing.
Yes. We provide free shipping on all orders within the United States.
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Handling Time: 1–2 business days (Monday–Friday)
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Transit Time: 3–5 business days (Monday–Friday)
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Total Delivery Time: Typically 4–7 business days depending on the customer’s location.
Please note that delivery times may vary due to weather conditions or carrier delays.
Our order cut-off time is 5:00 PM (GMT-05:00) Eastern Standard Time (New York). Orders placed after this time will be processed on the next business day.
Yes. We accept returns and exchanges for both defective and non-defective products within 30 days of delivery.
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Condition: Items must be returned in new, unused condition.
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Return Method: By mail.
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Restocking Fee: None.
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Refund Processing Time: 5 business days after we receive your returned item.
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Return Shipping Costs: Customers are responsible for return shipping costs unless the item was defective or damaged upon arrival.
If your order arrives damaged or defective, please contact us immediately at [email protected] with photos of the product and packaging. We will provide a replacement or refund at no additional cost.